Handling job interviews is probably the most critical part of the whole job searching process. There are numerous books on the subject and just about everyone has something to say on the matter. Mention job interviews and most people will have a horror story to tell you about some experience they had.
The job interview is a time for them to get to know you better. They have already decided that you have the experience and knowledge that they require, that is why they want to meet you in person. What they really want to see at the interview is who you are. Your attitude and personality are going to be the most important factors in the decision making process.
Preparing for job interviews:
Preparing for job interviews is probably the most important aspect. Do this right and you will breeze through it, go unprepared and you will fail miserably. Preparing for a job interview means getting your mind right and feeling confident. Remember you are the best person for the job, you just have to show them that.
Firstly do some research on the company and its products, know who their customers are and what the company's objective is. Once you have this information, then make a list of what skills or knowledge you have that would be valuable to them.
Next thing to prepare is your physical appearance. You have to dress right for job interviews, don't wear anything too flashy, neat and clean are more important than the latest fashion. The aim is to look professional without overdoing it. It is important that you feel comfortable; the last thing you want is to be worried about your appearance during the interview. It will only make you nervous and you will quickly lose confidence.
Work out what you need to take with you. A copy of your CV, originals (and copies) of your qualification papers, copies of references, samples of your work (if applicable) and anything else that they may want to see. Again make sure everything is well organized and neatly presented. Don't take a pile of paperwork that you have to sift through for ten minutes to find something that will give them the impression that you are disorganized.
Interviewing Methods:
Some of the processes that you might experience include:
Aptitude tests: These tests are designed to find your personality traits. They would be looking for a particular type of person and this test will show them if you fit their profile. You can't cheat in these tests, if you attempt to "formulate" your answers, the results of the test will show. Be honest here, you can't hide who you are.
IQ/Thinking tests: These have been prepared to work out your analytical and logical thinking patterns. To some extent general knowledge would be useful, however they are really geared towards finding out how you analyze data and find solutions to problems. Again it is impossible to cheat on these tests, but a little preparation would go a long way.
General knowledge: Tests in this section include mathematical, grammar, spelling and general knowledge. Preparing to take some of these will include doing a revision of your school work. Forget the calculator and go back to pencil and paper. If you are a whiz at math, then you should have no problem, but if you are like the rest of us that reaches out for the calculator, then get some practice prior to attending.
Panel Job Interviews: These can be nerve-wracking types of interviews, however, most job interviews these days include a panel. The panel might just 2 people or it can be as many as 10. To handle this interview well, you must appear to be confident, don't hesitate too long before you give an answer. Watch your posture and try not to fidget too much. When answering a question make eye contact with one or two of the people. Find a friendly face and use that person for most of your eye contact, it will help in making you feel more relaxed.
One on-one-job interviews: These types of interviews are easier to handle, they are generally more informal. The best way to handle these types of interviews is to relate to them as a form of conversation. You should ask questions and exchange information as you would during a normal conversation. Offer your own information as needed without waiting to be asked.
Handling job interview questions:
There are various types of questions asked at a job interview. Most job interviews start with chitchat type of questions, these are designed to break the ice and get the conversation flowing. Questions like "did it take you long to get here", "did you find the place alright", "were you able to find parking". Most of these just require a "yes, no problem" type of response, you can elaborate more if you wish, however ensure that you don't provide information that will give them a bad impression.
Most questions will be geared towards finding out a bit more about you. They might be historical questions regarding your previous employment or education, or they may be hypothetical questions "what if...". These are geared to finding out how you would handle a situation or to find out your personal views to certain areas.
Whenever answering a job interview question, give as much information as you can.
Tell them why, where, when and how. In other words use samples to prove what you are saying. Make a statement, and then qualify it by giving a sample of a situation and how you handled it.
There are times that you will be asked a hard question during a job interview. Don't panic, there is a reason why these questions are asked and that is to see how you handle a difficult situation. Being prepared is always the best policy.
Following are some samples of questions and some advice on how to handle them efficiently.
How would you handle a difficult customer?: Be careful here, don't say that you have never had a difficult customer as anyone who has dealt with customers knows that is impossible. Use a sample to demonstrate how you handle a difficult customer. Talk about an incident at a previous job (where, when), explain the situation, how you handled it, and what the outcome was.
Why should we choose you?: Ask yourself why you applied, what makes you prefect for this position, what can the company gain from hiring you, what have you got to offer, how would you handle this job. This is what they want to know, so go ahead and tell them.
Tell me about yourself: Split your answer into two, the professional and the personal level. Both are just as important, how you move from one to the other depends on what you have to say. The best way to answer this job interview question is to give a brief summary of your life, professional and personal, less emphasis on the early past, more emphasis on the present and the future.
What are your weaknesses?: Don't say 'I don't have any". Everyone has weaknesses and it takes strength to recognize them. Say something relevant but not hugely important to the specific position, and always add a positive.
What are your strengths?: Customize your answer to meet the position requirements, remember the things they asked for in the advertisement? Tell them your strengths but also demonstrate them and show them how they would apply to this job. Use samples of how your strengths were valuable, use the "why, where, when, how" demonstrate and prove your strengths.
Job interviews are not that bad, so long as you are prepared. Maintain good eye contact and ensure that you have some questions to ask. job interviews are a two way process, a conversation where they want to get to know you better and you want to find out more about the position.
Above all, try and keep calm, smile and show professionalism.
Corey Fuchs, Owner & C.E.O.
Media Job Search Canada Inc.
All recruiters have different processes; represent different levels of employment, and different areas of expertise. It’s helpful to research the companies, in order to establish what areas of industry they work in, what level of experience they represent (mid-senior-exec management) and finally, which consultants represent which areas. The following, while not definitive, will at least offer some perspective on the recruiting process, and hopefully help you find your way through to establishing meaningful contact with the recruiters.
Tips for Preparing CV's
First and foremost, please remember that recruiters speak with hundreds of people on a weekly and/or monthly basis. It's tough for them to remember everyone, unless you are a serious candidate for a search they have in house.
Submitting your CV to a recruiter database is important. Make sure your CV is in word.doc format, and clearly and cleanly lists your name at the top, followed by your coordinates (both email and voicemail). Your CV should "lead in" with a short paragraph profile/objective, which states a) who you are; b) what you’ve done; and c) what you want/what your long-term objective is.
Your CV should have all dates listed down the right hand side, against the right margin. Please be mindful of gaps in timing - recruiters scan for gaps in timing.
On the left side, against the margin, the name of the company you worked with should be bolded, with the position you held listed underneath, and a short descriptor of your experience there (in block format) OR, a sampling of 3-5 responsibilities and/or accomplishments, or successes in that position. They should be listed in reverse chronological order, with most recent first.
List your last 3-4 jobs, and anything else should be listed under "additional experience", again, with Position/Title and company on left side, timing on right.
Educational experience should be next. If you received a degree, diploma or certificate, again, list it on right hand side, with timing on left. Example:
Degree: BA XXX, X University 1990-1995
Diploma: Small Business: George Brown College 1989
Finally, any community work/public service/extra curricular activities related to your professional portfolio should be listed last:
Chair: XX Committee 2000-2003
Volunteer: XX Association 2001
Member: XX Association 2001-2005
“References available upon request" is not necessary.
Keep your CV clean, and avoid any unnecessary descriptors like "PROFILE". We know it's a profile. Save the space for more important information.
Personal interests are sometimes used to flesh out bottom end of CV, but unless relevant to professional portfolio, not necessary.