North York, ON

Logistics Coordinator

Nella Toronto is looking to hire a Logistics Coordinator for our North York location.

Job Duties and Responsibilities:

  • Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.
  • Coordinates and processes orders over the phone or online.
  • Reviews order, creates and coordinates shipments based on customer provided information.
  • Works with customers on discrepancies or changes of orders.
  • Communicates with customers to provide delivery updates/status, pricing, stock availability/backorders, answer questions.
  • Ensuring timely follow-ups with customers
  • Works with designated logistics teams to coordinate shipping/delivery of items to customer locations.
  • Prepares responses to requests for shipping quotes, based on customer’s needs.
  • Process all documents meeting customer’s requirements
  • Build and maintain business relationships with clients by providing prompt and accurate information.


  • Strong data entry skills required.
  • Administrative assistance, sales support, or customer service background is helpful.
  • Microsoft Office knowledge is required.
  • Accuracy and attention to detail
  • Strong problem-solving skills, and ability to calculate/negotiate appropriate quantity/prices
  • Exceptional verbal and oral communication

Job Type: Full-time


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Additional Details

Category: Purchase / Logistics
North York, ON, CA
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Posted: Sep 13, 2018
Deadline: OPEN
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