MediaJobSearchCanada.com


Indigo Books & Music
Toronto, ON

Coordinator Loyalty Marketing

WHAT YOU’LL DO:

As the Coordinator, Loyalty Marketing you will support the execution of all loyalty operational activities. This includes managing loyalty promotions, communications and marketing campaigns, as well as acting as a key business partner to the stores to support with planning and operational logistics.

  • Manage the end-to-end loyalty promotion process including form submission, testing, and quality assurance validation
    • For all Mass and Targeted offers:
      • Complete Promotion Request Form with support for Promotions Team
      • Test implementation of promotion with IT Team
      • Manage approval of terms with Legal Team
      • Ensure timely and full communication with other internal stakeholders as required; including, Marketing BU, Retail Team and Customer Service
  • Manage newsletter contests and exclusive opportunities including collaborating with external partners, drafting rules and regulations, online production and fulfillment
  • Execute creative briefs, store communication omni- channel promotions for marketing campaigns
  • Manage requests to the Customer Intelligence team for measurement of Loyalty activities and promotions; produce and socialize results with internal stakeholders
  • Support all stores with consistent resources, including Loyalty Champion committee
  • Manage all Customer Service inquiries related to loyalty initiatives
  • Ensure accurate and timely payment of all relevant invoices

Qualifications
 

WHO YOU ARE:

  • Minimum 2 years’ experience in retail or marketing role, with a strong understanding of the retail environment
  • Previous experience in Loyalty Marketing, Events, or Public Relations an asset
  • University educated or equivalent Post-secondary degree
  • Excellent written and verbal communication skills and strong creative aptitude (copy writing, design direction)
  • Superior project-management skills with high attention to detail
  • Proven ability to prioritize multiple tasks at once
  • Customer-centric approach
  • Positive attitude with a high degree of self-motivation and dynamism
  • Demonstrated ability to solve problems in an innovative or creative manner
  • Energetic self-starter with an interest in developing strong relationships and partnerships
  • Highly capable with Word, Excel and PowerPoint software
  • Bilingualism in English and French considered an asset

Additional Information
 

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

Back | Top

Additional Details

Category: Advertising / Marketing
Location:
Indigo Books & Music
.
Toronto, ON, CA
M5V2A2
Map This!
Posted: Dec 06, 2018
Deadline: OPEN
  Apply Now
(This company has provided an external site for you to apply)
Share:

Back | Top